Shipping Policy for AlohaGiftNest.com
Welcome to AlohaGiftNest.com! We are committed to providing you with a seamless and enjoyable shopping experience, which includes clear and reliable shipping information. Please take a moment to review our Shipping Policy, which outlines how we process, ship, and deliver your orders.
1. Order Processing Time
Once you place your order on AlohaGiftNest.com, our team will begin processing it within 1-2 business days. Please note that orders are processed only on business days (Monday through Friday, excluding holidays). After processing, you will receive an email confirming your order and its shipment details.
2. Shipping Methods and Delivery Times
We offer various shipping options to meet your needs. The available shipping methods and estimated delivery times will be displayed during checkout, based on your location and the items in your cart. Below are our general shipping options:
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Standard Shipping: Typically arrives within 5-7 business days after processing.
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Expedited Shipping: Typically arrives within 2-3 business days after processing.
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Express Shipping: Typically arrives within 1-2 business days after processing.
Please note that delivery times are estimates and may vary depending on location, shipping carrier, and any unforeseen delays. AlohaGiftNest.com is not responsible for delays caused by shipping carriers or other factors beyond our control.
3. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. You will be shown the exact shipping fees at checkout before you finalize your purchase. Occasionally, we may offer free shipping promotions, which will be clearly communicated on our site.
4. International Shipping
We are happy to offer international shipping to many countries. Please be aware of the following details for international orders:
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Customs and Duties: International shipments may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information on potential fees before placing your order.
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Delivery Times: International delivery times vary by destination country. Typically, international orders arrive within 7-21 business days after processing. However, delays may occur due to customs processing or other factors beyond our control.
5. Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with tracking information. You can use the tracking link in the email to monitor your order’s progress, or visit the shipping carrier’s website directly. Please allow up to 24 hours for tracking information to be updated.
6. Shipping Restrictions
Certain items may have shipping restrictions due to size, weight, or local regulations. These restrictions will be clearly indicated on the product page. Affected items may not be eligible for certain shipping methods or destinations. AlohaGiftNest.com reserves the right to cancel orders that cannot be shipped to the provided address.
7. Lost or Damaged Packages
We take great care in ensuring your order arrives in perfect condition and on time. If your package is lost or arrives damaged, please contact us at [email protected] as soon as possible. We will work with the shipping carrier to resolve the issue, and if necessary, send a replacement or issue a refund.
8. Incorrect Shipping Information
Please double-check your shipping address and contact details during checkout. AlohaGiftNest.com is not responsible for orders shipped to incorrect or outdated addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately at [email protected]. While we will do our best to assist, we cannot guarantee that changes can be made once your order has been processed.
9. Contact Information
If you have any questions or need assistance regarding our Shipping Policy, please don’t hesitate to reach out to us:
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Email: [email protected]
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Website: AlohaGiftNest.com
Our customer service team is ready to assist you and will respond as quickly as possible.
Thank you for choosing AlohaGiftNest.com! We’re excited to serve you and ensure a smooth shopping experience from start to finish.